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Terms & Conditions

24/7/365 Call Centre

One phone number, 0860 999 899, to put you into contact with all the service providers you have recourse to as well as your Mobility Club benefits in case of an emergency.

Roadside Assistance

Appropriate service providers with contracted rates will be appointed, case is managed and the cost is covered by Mobility Club e.g. flat tyre, flat battery, keys locked inside a vehicle, running out of fuel (only call out fee is covered), tow-in service provided only in case of mechanical & electrical breakdown in the event of the vehicle breaking down on the side of the road or freeway. We do not provide a pre-booked tow-in service – only roadside. Should you require a tow-in service from home or from work, please contact your insurance/warranty company to assist.

ACCESS TO Mobility Legal

Understanding your rights as a road user has become very important but also very confusing. You now have access to professional advice about these rights. Access to information about current road traffic legislation, redirection of traffic fines, access to legal representation with traffic infringement disputes and we will even facilitate the payment of your fines to prevent further frustration.

ACCESS TO Take me Home services

Avoid the long arm of the law and reduce your risk of accidents. Let us make sure you get home safely. Customer responsible for full payment as from the 2nd incident.  From as little as R240.00 for the 1st 20 kilometres. Service available in major centres only. 4 hours pre-booking essential.

Renewal reminders

Notices to remind you when your passport-, driving license- and vehicle license renewals are due.

Car key recovery

If you misplaced your car keys and a third party finds them & contacts the call centre, the unique Mobility Club tag number will identify you as the owner. We will then repatriate the keys to you via our courier partners.

Route Guardian
(Personal GPS)

One telephone call to an operator requesting directions, or requesting the shortest route from A to B in any major metropolitan area and the required assistance will be provided. This way you will also be able to avoid unsafe areas.